Policies
Cancellation policy
How much is refunded depends on how far ahead you cancel. The policy for your reservation is shown on the booking page before you pay and on your reservation page.
Reserve Flexible · Vehicles
3+ days before the start100% refund
24+ hours before the start50% refund
Less than that0% refund
Reserve Event · Properties
30+ days before the start100% refund
Less than that0% refund
Reserve Standard · Properties
14+ days before the start100% refund
7+ days before the start50% refund
Less than that0% refund
Plus a full refund if you cancel within 48 hours of booking, when the start is at least 14 days away.
Reserve Chauffeur · Chauffeur services
2+ days before the start100% refund
24+ hours before the start50% refund
Less than that0% refund
Requests you haven’t paid for can be withdrawn at no cost. Refunds go back to the card you paid with, usually within 5–10 business days. If 223 Reserve or the owner cancels, you receive a full refund.
The full cancellation policy is being finalized and will be published here before reservations open. Questions in the meantime? Contact us or call (706) 201-3983.