Before you reserve

Anyone who meets the listing’s minimum age (25 for most self-drive vehicles and 30 for exotic vehicles; 18 for chauffeured, production and event bookings) and completes our one-time checks. Each listing shows its requirements before you book.

You photograph your government ID and take a quick selfie through Stripe, our secure verification partner. It usually takes a minute. The ID images stay with Stripe; we keep only the result, your verified name and your date of birth.

A verified driver’s license and approved full-coverage auto insurance: liability, collision, comprehensive, medical payments or personal injury protection, and uninsured motorist coverage, extending to rental vehicles. The name on the policy must match your ID, and the policy must stay in force through the end of your rental.

Upload your policy’s declarations page or insurance card on your account page. Our team reviews it, usually within one business day, and you’ll see the result there.

No. Sign in with your email and we’ll send you a one-time code.

Choose a listing and your dates to see the exact price. Bookings of 24 hours or less are confirmed as soon as you pay. Longer bookings are a request: we review it, and once it’s approved you’ll get an email to pay and confirm. You aren’t charged for a request until you pay.

The full amount is paid up front by card through Stripe’s secure checkout. You’ll receive a confirmation email, and your receipt is on your reservation page.

Pickup, return, check-in and check-out times are in the listing’s local time, shown on the booking page.

Each listing has a minimum notice period, shown on its booking page.

In Atlanta. We send the exact address after you book.

Yes, within 15 miles. The delivery price is quoted when you book.

150 miles per day are included. Extra miles are $1.50 per mile, or $3.00 per mile for exotic vehicles.

Return the vehicle with the same fuel or charge level as at pickup. Otherwise you pay the cost of fuel plus a $50 refuel fee.

There is a 30-minute grace period. After that, late returns are $100 per hour, and more than 3 hours late is charged as a full extra day.

Only the verified renter may drive. Additional drivers are not allowed.

Georgia only. Driving out of state needs our written approval before your rental.

Racing, off-road driving, rideshare use (Uber, Lyft), towing, and subletting or lending the vehicle to anyone.

No smoking or vaping ($500 cleaning fee). No pets.

Return the vehicle reasonably clean. A cleaning fee applies if it needs more than a normal wash.

You pay all tolls, tickets and parking fines from your rental, plus a $25 handling fee for each notice we receive.

Report any accident, damage or warning light to us right away. Damage beyond the security deposit is billed to your insurance, and you pay any deductible.

Lost keys are charged at the actual cost to replace them.

Photos are taken at pickup and return to record the vehicle’s condition.

Yes. Self-drive vehicles have a refundable security deposit: $1,000 for most vehicles and $2,500 for exotic vehicles. The exact amount is shown before you book. It’s a hold on your card, not a charge.

The hold is placed about 24 hours before your start time (right away if you book within 24 hours) and released automatically 72 hours after your rental ends, unless we need to review damage. Your bank may take a few days to remove the hold from your statement.

Yes, where a vehicle offers Chauffeured. A professional driver takes you where you need to be, so you need a verified ID and to be 18 or older, but no driver’s license or insurance. Tell us the pickup address and passengers when you book.

Yes, where a vehicle offers Production & shoots. We deliver the vehicle to your location and our handler stays with it; only the handler drives or moves it, including any driving on camera. Productions are always a request: tell us your production, location, set times and crew, agree to our on-set rules, and upload your certificate of insurance. Once we approve, you pay to confirm.

General liability, plus coverage for the vehicle while it’s in your care, naming 223 Reserve and the vehicle’s owner as additional insured and valid for your booking dates. Your production company or insurance agent can issue it. Upload it on your reservation page after sending the request.

Our handler stays with the vehicle and is the only person who moves it; no standing, sitting or lying on it or placing anything on it; no pyrotechnics, smoke, water, paint, liquids or flames near it without our written approval; no modifications, wraps or re-badging; and any damage is reported right away. You agree to these when you request.

Yes, where a vehicle offers Event display: launches, car shows, parties and venues. We deliver it, set it up and collect it. Like productions, events are a request and need a certificate of insurance.

Yes. Cancel from your reservation page before your start time. The refund depends on how far ahead you cancel, under the cancellation policy shown on the listing before you pay. See our cancellation policy.

If you haven’t paid yet, you can withdraw a request at any time at no cost.

Refunds go back to the card you paid with, usually within 5–10 business days.